Terms & Conditions

Last updated: October 13, 2026

These Terms & Conditions ("Terms") govern your use of Rewindal at https://rewindal.com(the "Service"), operated by GENERAL GALACTIC SOLUTIONS SRL( "we", "us"). By creating an account, placing an order, or using the Service you agree to these Terms and our Privacy Policy.

If you are a consumer in the European Union, mandatory consumer protection rules in your country may also apply. Nothing in these Terms limits rights you cannot waive by contract.

1. Trader information

GENERAL GALACTIC SOLUTIONS SRL (trading as Rewindal)
VAT / CIF: RO43613823
Aleea Berzei nr. 5, sc. B, ap. 37, et. 4
Dorohoi, jud. Botoşani
Romania
Postal code 715200
[email protected]

2. The Service

We provide an online platform to design personalized photo calendars (including desk and wall formats), optional augmented-reality viewing, and physical printing and delivery where offered. Features may change as we improve the product.

3. Accounts

  • You must provide accurate information and keep your login secure.
  • You must be at least 18 years old.
  • You may sign in with email OTP, Google, or Facebook. Third-party login is also subject to those providers' terms.
  • We record when you accept these Terms and the Privacy Policy (required to use the Service).

4. Your content

You retain ownership of photos and other content you upload ("Your Content"). You grant us a non-exclusive, worldwide license to host, reproduce, adapt, print, and display Your Content solely to operate the Service (previews, production files, AR assets, delivery, and support).

You agree that Your Content:

  • Does not infringe intellectual property, privacy, or other rights of others.
  • Is not illegal, defamatory, harassing, or obscene.
  • Complies with applicable law (including rules on images of minors). Parent or guardian supervision is required and recommended whenever a child might see or use any part of the Service, including AR playback.

We may refuse, remove, or cancel orders that violate these rules or that we cannot fulfill for technical or legal reasons.

5. Orders, price, and payment

  • Prices shown at checkout include applicable taxes where stated and shipping where applicable. The contract for physical goods is formed when we accept your order and payment is successfully processed via Stripe.
  • We may refuse or cancel orders (for example fraud, stock, or production issues) and will refund any payment if we cancel after charging you.
  • Invoices for Romanian fiscal requirements may be issued via our billing integrations (for example Oblio).

6. Personalized goods and right of withdrawal

Under EU consumer law you generally have 14 days to withdraw from a distance contract. Exception: goods made to your specifications or clearly personalized (such as a calendar with your photos) are exempt from the withdrawal right once you have confirmed the order for production.

Before you pay, we show that you are ordering a personalized product. After payment we begin preparing your calendar for production; in that case the statutory withdrawal right does not apply to the personalized goods.

This does not affect your rights if goods are faulty or not as described (see Section 8).

7. Production, shipping, and delivery

  • Delivery times are estimates. Risk of loss passes to you when the goods are delivered to the address you provided.
  • You are responsible for providing a correct shipping address. Courier services are provided by third parties (often booked via Woot); their terms may apply to carriage. Woot.ro user privacy · user terms
  • We ship from Romania to the countries offered at checkout.

8. Conformity, defects, and complaints

If your calendar arrives damaged, defective, or materially different from what you ordered, contact us at [email protected] with your order reference and photos of the issue. We will offer an appropriate remedy under applicable consumer law (repair, replacement, price reduction, or refund depending on the case).

EU consumers may use the Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN. We are not obliged to participate in alternative dispute resolution but will consider complaints in good faith.

9. Cancellations and refunds

Before production: if you need to cancel, contact us promptly. If we have not yet started irreversible production steps, we may cancel and refund at our discretion.

After production has started: personalized orders usually cannot be cancelled because of the withdrawal exception above.

Refunds, when due, are processed via Stripe to your original payment method. Processing times depend on your bank or card issuer.

10. AR, view links, and sharing

AR and view features depend on your device, browser, and network. We do not guarantee AR tracking in all conditions. If you share view links or codes, anyone with access may see the calendar content you published — you are responsible for how you share.

11. Acceptable use

You must not misuse the Service (for example hacking, scraping, overload, circumventing security, or using bots on protected endpoints). The login email verification and the contact form are protected by Google reCAPTCHA Enterprise.

12. Intellectual property

We own the Service, software, designs, templates, and branding (except Your Content). You may not copy or reverse-engineer the Service except where law allows.

You may not copy, reproduce, scan, reprint, or otherwise duplicate any calendar from the Service, whether as a physical product or in digital form (including previews, view links, AR experiences, and production files). You may not redistribute copies or use them to create competing products, except where applicable law gives you a right we cannot exclude by contract.

13. Liability

We provide the Service with reasonable care. To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss arising from Your Content or from third-party services (payments, couriers, login providers). Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or other liability that cannot be limited under applicable law.

14. Suspension and termination

We may suspend or terminate access if you breach these Terms or if required for security or legal reasons. You may stop using the Service at any time; see the Privacy Policy for data deletion.

15. Changes to Terms

We may update these Terms. The "Last updated" date will change. If you continue using the Service after changes take effect, you accept the updated Terms. For material changes we may ask you to accept again.

16. Governing law and jurisdiction

These Terms are governed by the laws of Romania. Courts in Romania have jurisdiction for business disputes, subject to mandatory consumer rules that may allow you to bring claims in your country of residence.

17. Contact

[email protected] · Contact form